Built for Malaysian GP Clinics

The smarter way
to run your clinic.

From queue to billing, everything in one seamless platform built specifically for Malaysian GP practices.

SST CompliantPDPA CompliantCloud-BasedMyKad Integration
cms.scalex.my — Queue
Live Queue — Klinik Care 360
Monday, 16 Mar 2026 · Dr. Faizal
5 patients
No.Patient NameStatus
A001
Ahmad bin Ismail
850612-**-5273
Consulting
A002
Siti Nurhaliza bt Kamal
910304-**-6182
Waiting
A003
Raj a/l Subramaniam
780821-**-5491
Waiting
A004
Tan Wei Ming
950117-**-8834
Dispensary
A005
Nurul Izzah bt Hassan
880529-**-7126
Waiting
10,000+
Patients Managed
6
Clinics Onboarded
50,000+
Consultations Recorded
99.9%
Uptime

Trusted by clinics across Malaysia

Klinik Care 360 PuchongKlinik Care 360 KlangKlinik Keluarga Sri MudaKlinik Famili SubangKlinik Primer Setia AlamKlinik Sihat Seri Kembangan

See ScaleGP in action.

Every screen is designed for speed and simplicity — built for busy clinic workflows.

Electronic Medical Records

Complete patient history, one screen

View consultation notes, diagnoses, prescriptions, lab results, and visit history all in one place. No more flipping through paper files or switching between systems.

  • ICD-10 diagnosis coding with search
  • Prescription templates for common cases
  • Auto-generated referral letters & MCs
cms.scalex.my — Consultation
Patient Consultation
Ahmad bin Ismail · 850612-**-5273
In Progress
Blood Type
O+
Allergies
Penicillin
Last Visit
12 Feb
Chief Complaint
Persistent cough for 5 days, mild fever
Diagnosis (ICD-10)
J06.9Acute upper respiratory infection
Prescription
Amoxicillin 500mgTDS x 5 days
Paracetamol 500mgQID PRN
Dextromethorphan 15mgTDS x 3 days
cms.scalex.my — Inventory
Drug Inventory
3 Low Stock2 Expiring
Drug NameBatchStockExpiryStatus
Amoxicillin 500mgBT-24011,240Dec 2027OK
Paracetamol 500mgBT-238889Mar 2027Low
Metformin 500mgBT-23552,100Jun 2026Expiring
Amlodipine 5mgBT-239045Sep 2027Low
Omeprazole 20mgBT-2410780Jan 2028OK
Cetirizine 10mgBT-239832Aug 2027Low
Inventory & Dispensary

Track every pill, every batch

Real-time stock levels, batch tracking, expiry alerts, and automatic deduction when dispensing. Know exactly what you have, what's running low, and what's about to expire.

  • Auto-deduct stock on dispensing
  • Low stock & expiry notifications
  • Batch-level traceability
Billing & Claims

Cash, panel, corporate — all handled

Auto-generated bills from consultation data. Handle cash payments, panel claims (AIA, Allianz, Prudential, and more), and corporate billing with SST compliance baked in.

  • Panel claim auto-submission
  • SST-compliant receipts
  • Daily revenue reports
cms.scalex.my — Billing
Invoice #INV-20260316-004
Ahmad bin Ismail · Cash Payment
Paid
ItemQtyAmount
Consultation Fee1RM 35.00
Amoxicillin 500mg (15 caps)15RM 12.00
Paracetamol 500mg (20 tabs)20RM 4.00
Dextromethorphan 15mg (9 tabs)9RM 6.00
MC (1 day)1RM 0.00
TotalRM 57.00
cms.scalex.my — Dashboard
Today's Overview
Monday, 16 Mar 2026
Patients
47
+12% vs last Mon
Revenue
RM 4,230
+8% vs last Mon
Claims
18
+5% vs last Mon
MC Issued
12
-3% vs last Mon
Revenue This Week
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Top Diagnoses Today
Upper Respiratory Infection14
Hypertension follow-up9
Gastritis7
Type 2 Diabetes check5
Reports & Analytics

Know how your clinic is doing

Daily collection summaries, patient visit trends, top diagnoses, medication usage, and revenue breakdowns. Make data-driven decisions instead of guessing.

  • Daily, weekly, monthly views
  • Branch-level comparison
  • Export to CSV or PDF

Everything your clinic needs.

One integrated system — patient registration, EMR, inventory, billing, and more.

MyKad Registration

Scan MyKad to auto-fill patient details — name, IC number, address, and DOB. Zero manual entry, zero typos.

Electronic Medical Records

Complete EMR with consultation notes, diagnosis (ICD-10), prescriptions, and investigation orders. Full patient history at a glance.

Inventory & Dispensary

Batch tracking, expiry alerts, auto-deduction on dispensing, and low-stock notifications. Never dispense expired medication again.

Panel Billing & Claims

Cash, panel (AIA, Allianz, Prudential, etc.), and corporate billing with SST compliance. Submit claims digitally in minutes.

QR-Code MC & Letters

Generate medical certificates and referral letters with QR verification. Employers scan to verify — no more fake MCs.

Reports & Analytics

Daily collections, patient visits, top diagnoses, medication usage, and revenue breakdown. Data-driven decisions for your practice.

TV Queue Display

Connect any TV to show a live patient queue board in your waiting area. Patients see their number, reducing counter enquiries.

WhatsApp Notifications

Send appointment reminders, queue updates, and prescription refill alerts directly to patients via WhatsApp.

Multi-Branch Management

Manage multiple clinic branches from a single dashboard. Unified inventory, shared patient records, and branch-level reports.

Coming Soon

In Development

Drug Interaction Alerts

Real-time alerts when prescribing medications that may interact. Auto-checks against the patient's existing prescriptions.

LHDN e-Invoice (MyInvois)

Full compliance with LHDN e-Invoice requirements. Auto-generate and submit e-invoices directly from billing.

Telehealth Video Consult

Integrated video consultations with secure patient links. Consult remotely without leaving the system.

Patient Mobile App

Patients join queue remotely, view their turn, receive notifications, and access their visit history from their phone.

From queue to checkout.

A seamless daily workflow that keeps your clinic running efficiently.

01

Patient Check-In

Scan MyKad or search existing records. Patient joins the live queue — visible on the TV display board in your waiting area.

02

Consultation

Doctor views full history, records diagnosis, prescribes medication, generates MC or referral letter — all in one screen.

03

Dispensary

Pharmacy team receives the prescription, dispenses with batch tracking, prints labels, and stock auto-deducts.

04

Billing & Checkout

Auto-generated bill with cash, panel, or corporate handling. Receipt printed, claim submitted — patient walks out.

Simple, fair pricing.

No hidden fees. Transparent pricing that scales with your clinic.

Starter

For solo GP clinics getting started

RM149/month
Request a Demo
  • 1 branch
  • Up to 2 users
  • Patient registration & queue
  • Basic EMR & consultation
  • Cash billing & receipts
  • MC generation
  • Email support
Most Popular

Professional

For established clinics needing full features

RM299/month
Request a Demo
  • 1 branch
  • Up to 5 users
  • Everything in Starter
  • Full inventory & dispensary
  • Panel billing & claims
  • QR-verified MC & letters
  • TV queue display
  • WhatsApp notifications
  • Reports & analytics
  • Priority support

Enterprise

For multi-branch clinic groups

RM599/month
Contact Sales
  • Unlimited branches
  • Unlimited users
  • Everything in Professional
  • Multi-branch dashboard
  • Centralised inventory
  • Branch-level reporting
  • Custom integrations
  • Dedicated account manager
  • On-site training

How ScaleGP compares.

See what you actually get for your money across different providers.

Feature
ScaleGP
from RM 149/mo
Budget CMS
RM 10–100/mo
Mid-Range CMS
RM 125–390/mo
Enterprise CMS
RM 599+/mo
Transparent PricingVaries
No Setup FeeVaries
No Lock-in ContractVariesVaries
MyKad Auto-Registration
Full EMR & ICD-10
Inventory & Batch TrackingVaries
Panel Billing & Claims
QR-Verified MC & LettersVaries
TV Queue DisplayVaries
WhatsApp NotificationsVaries
Multi-Branch DashboardVaries
Cloud-Based (No Install)VariesVaries
Reports & AnalyticsBasic
Priority SupportVaries

Based on publicly available pricing and features as of March 2026. Budget CMS includes Klinify, Arbirage, SihatKu. Mid-range includes kumoDoc, Aoikumo, Cliniko. Enterprise includes PowerClinic, CxSYS, Plato.

Get More Value — Request a Demo

Trusted by doctors.

Hear from doctors who have transformed their practice with ScaleGP.

We switched from paper records and the difference is night and day. Queue times dropped, billing errors vanished, and my staff love using the system.

DR
Dr. Faizal Rahman
Klinik Care 360, Klang

Inventory tracking alone saved us thousands in expired stock every quarter. Panel claims that took hours now take minutes with auto-submission.

DL
Dr. Mei Ling
Klinik Care 360, Puchong

Finally a system built for Malaysian GP clinics. No bloat, no unnecessary features — just what we actually need to see patients efficiently.

DK
Dr. Rajan Krishnan
Klinik Keluarga Sri Muda, Shah Alam

Frequently asked questions.

Common questions from clinic owners considering ScaleGP.

How long does it take to set up ScaleGP for my clinic?
Most clinics are up and running within 1–2 days. We handle the initial setup, data migration from your existing system, and provide on-site or remote training for your staff.
Can I migrate my existing patient records into ScaleGP?
Yes. We support data migration from most major clinic systems used in Malaysia. Our team will handle the migration process to ensure no patient data is lost.
Is my clinic data safe and PDPA compliant?
Absolutely. All data is encrypted at rest and in transit, stored on secure cloud servers, and fully compliant with Malaysia's Personal Data Protection Act (PDPA). We perform regular security audits.
Do I need to install any software or hardware?
ScaleGP is fully cloud-based — you only need a web browser. It works on any computer, tablet, or phone. For MyKad scanning, we support standard USB card readers. For the queue display, any TV with a browser will do.
What happens if my internet goes down?
ScaleGP includes offline resilience for critical functions. Queued patients and in-progress consultations remain accessible. Once connectivity is restored, everything syncs automatically.
Can I use ScaleGP for panel claims (AIA, Allianz, etc.)?
Yes. ScaleGP supports digital panel claim submission for major insurers in Malaysia. Claims that used to take hours of manual work can be submitted in minutes.
Is there a contract or lock-in period?
No. All plans are month-to-month with no lock-in. You can cancel anytime. Annual plans offer a 20% discount but can still be cancelled with a prorated refund.

Get in touch.

Want to see how ScaleGP works for your clinic? Fill in the form and our team will reach out to schedule a personalised walkthrough.

Email
hello@scalex.my
Response Time
We typically reply within a few hours

We'll get back to you within 24 hours.